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Free returns

All returns or exchanges must be made within 14 days of the delivery.

HBCOLLECTION reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

To request an exchange in size or make a return, please send a request to with your order number and return reason .

We will send you a label so that you can take the items you wish to return to the post office.

You will receive the refund in the same payment method used for the purchase within approximately 10-14 days, depending on your bank.